Privacy Policy

Your privacy is important to us.

Last updated: 10 October 2025

Lawson Surveys (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and disclose your personal information.

1. Who we are

Lawson Surveys is a surveying company based in Brisbane, Queensland. We provide surveying and related services to clients across Brisbane and South East Queensland.

Phone: (07) 3352 3326

2. What personal information we collect

We may collect the following types of personal information when you visit our website, contact us, or engage our services:

Name, address, email, and phone number
Business or property details relevant to surveying services
Information you provide through forms, emails, or phone enquiries
Payment and billing information (for clients)
Technical information such as your IP address, browser type, and pages visited (via cookies or analytics tools)

We will only collect information that is reasonably necessary for us to provide our services or meet our legal obligations.

3. How we collect your information

We may collect personal information in several ways, including:

Directly from you when you contact us by phone, email, or online form
When you engage us to provide surveying services
Through our website, including cookies and analytics tools
From publicly available sources, property databases, or third parties where authorised by you

4. Why we collect your information

We collect personal information to:

Provide and manage our surveying services
Communicate with clients and respond to enquiries
Prepare quotes, reports, and project documentation
Process payments and maintain client records
Comply with legal, professional, and regulatory obligations
Improve our website, services, and client experience

5. How we store and protect your information

We store personal information in secure physical and electronic systems. We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Where information is stored electronically, it is protected by password security, firewalls, and limited access permissions.

6. Disclosure of your information

We may disclose your personal information to:

Staff, contractors, or consultants who assist us in providing services
Professional advisers such as solicitors, engineers, or planners (where relevant to your project)
Government authorities, regulatory bodies, or land titles offices when required by law
Service providers who host or manage our website and IT systems

We do not sell or rent personal information to third parties.

7. Accessing and correcting your information

You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.

To make a request, please contact us using the details below. We will respond within a reasonable time and in accordance with the Privacy Act.

8. Website analytics and cookies

Our website may use cookies and analytics tools (such as Google Analytics) to collect information about how visitors use our site. This helps us understand traffic patterns and improve our content.

Cookies do not personally identify you. You can adjust your browser settings to refuse cookies, although some website features may not function properly.

9. Links to other websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of other websites. We encourage you to review their privacy policies before providing any personal information.

10. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.

11. Contact us

If you have any questions, concerns, or complaints about how we handle your personal information, please contact us:

Lawson Surveys

Contact form